Frequently asked questions
How can I place an order?
Simply choose the products you like, add them to your cart, and follow the steps at checkout to complete your order.
How long does delivery take?
Orders are usually delivered within 2–5 business days, depending on your location within Cairo and Giza.
Do you deliver to all governorates?
No, delivery is currently available only within Cairo and Giza.
Do you offer international shipping?
Yes, we offer international shipping. Please contact us via message to place your order, and we’ll provide you with all the details regarding pricing and delivery.
What should I do if I receive a damaged or wrong product?
Please contact us within 24 hours of receiving your order, and we’ll arrange a replacement or a refund based on the situation.
Are your products authentic and safe?
Absolutely. All our products are 100% authentic, tested, and safe for everyday use.
Are the products suitable for all skin types?
Most of our products are designed for all skin types, but we always recommend doing a patch test if you have sensitive skin.
Cash Payment
On Delivery
Shipping Within
2-5 Days
Online Support
7 Days a Week
Cash Payment
On Delivery
Shipping Within
2-5 Days
Online Support
7 Days a Week